Returns & Exchanges

At MoveActive, we want you to feel confident in every movement. If your gear isn't the perfect fit, we offer easy returns and exchanges within 30 days of purchase to ensure your performance never misses a beat.

1

Check Eligibility

Ensure your items are in original condition, unworn, and with all tags attached to qualify for a full refund or exchange.

2

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

3

Pack and Post

Securely package your items and attach the generated shipping label before dropping the parcel at your nearest authorized carrier location.

4

Processing and Refund

Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing